{"id":12,"date":"2026-06-24T12:49:42","date_gmt":"2026-06-24T12:49:42","guid":{"rendered":"https:\/\/willitsports.us\/?page_id=12"},"modified":"2026-06-24T12:49:42","modified_gmt":"2026-06-24T12:49:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/willitsports.us\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>WHAT IS WILLIT\u2019S RETURN POLICY?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At WILLIT, we want you to love your gear as much as we do. If your purchase doesn\u2019t feel right, we\u2019re here to make it right. We offer\u00a0<strong>free, hassle-free returns and exchanges within 30 days of delivery. *<\/strong>Please note that final sale items are not eligible for return or exchange.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Easy Returns Policy<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>30-Day Window:<\/strong>\u00a0You have 30 days from the date of delivery to initiate a return or exchange.<\/li>\n\n\n\n<li><strong>Condition:<\/strong>\u00a0Items should be in their original condition\u2014unworn, unwashed, and with all original tags attached.<\/li>\n\n\n\n<li><strong>Free Returns:<\/strong>\u00a0We provide prepaid return shipping labels for all domestic returns to make the process effortless for you.<\/li>\n\n\n\n<li><strong>Refunds:<\/strong>\u00a0Once our team receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>HOW CAN I RETURN AN ITEM?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ALL ITEMS RESPECTING THE WILLIT RETURN POLICY CAN BE RETURNED.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can return multiple orders in a single package. Please provide the purchase order numbers corresponding to the returned items. To return your item(s), follow the instructions below within 30 days from the date of purchase:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go online to willitsports.com\u00a0to initiate your return.<\/li>\n\n\n\n<li>Provide us with the reason for the return.<\/li>\n\n\n\n<li>After review of your return is accepted, you may receive a shipping label.<\/li>\n\n\n\n<li>Repackage carefully with all the original hangtags and packaging and apply your shipping label to the reusable bag or box.<\/li>\n\n\n\n<li>Drop it off at your nearest any\u00a0express location.<\/li>\n\n\n\n<li>A refund notification will be sent once the return has been processed at our warehouse.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To initiate the return process, please follow these steps:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Access your order history by\u00a0<strong><a href=\"https:\/\/willitsports.us\/my-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">logging into your account<\/a><\/strong>\u00a0using the email address you used when placing your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Once you are logged in, navigate to your order page, where you will find a list of your past orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Identify the product(s) you want to return, ensuring they meet the necessary return conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. On your account page, you will have the option to submit a return request for the eligible product(s).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Questions?<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Need help or just want to chat about your fit? Our team is always here for you. Reach out to us at\u00a0<strong>[<\/strong><a href=\"mailto:support@willitsports.us\">support@willitsports.us<\/a><strong>]<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHEN WILL I GET MY REFUND?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will process your return and refund when your items are returned to Amazon\u2019s fulfillment center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please allow up to 7 business days<\/strong>\u00a0for the refund to appear on your original payment method. In rare cases where a returned package is not properly received or processed, which may result in a delayed refund, please contact our customer support team as soon as possible for assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>HOW CAN I EXCHANGE AN ITEM?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can initiate a return from your account or directly contact us with your order number and the product you wish to return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For exchanges, we do not charge any additional fees. You can opt for a different color\/size within the same style as the item you\u2019re returning. Your exchange order will be processed once the returned product is back in stock.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WHAT IS WILLIT\u2019S RETURN POLICY? At WILLIT, we want you to love your gear as much as we do. If your purchase doesn\u2019t feel right, we\u2019re here to make it right. We offer\u00a0free, hassle-free returns and exchanges within 30 days of delivery. *Please note that final sale items are not eligible for return or exchange. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":1,"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":9740,"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions\/9740"}],"wp:attachment":[{"href":"https:\/\/willitsports.us\/index.php\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}